Neon Cookie Notice

Effective as of August 1st, 2023

This cookie notice (“Cookie Notice”) explains how Neon Commerce, Inc. and our subsidiaries and affiliates (“Neon," "we", “us” or "our") use cookies and similar technologies to recognize you when visiting our website at www.neonpay.com and when using Neon’s service (together, the “Service”). It explains what these technologies are and why we use them, as well as your rights to control our use of them when you use the Service or interact with our website. If you have any questions, feel free to contact us at support@neonpay.com.

I. What are cookies

The Service uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs, mobile identifiers, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Service. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website owner (in this case, Neon) are referred to as “First Party Cookies.” Only the website owner can access the First Party Cookies it sets. Approved third parties may also set cookies when you interact with our Service, and are referred to as “Third Party Cookies.” Third Party Cookies enable third party features or functionality to be provided on or through the website (e.g., like advertising, interactive content and social sharing). The parties that set these Third Party Cookies can recognize your device both when it visits the website in question and also when it visits other websites that have partnered with them.

II. How we use cookies and similar technologies

The Service uses Cookies to enable our servers to recognize your web browser and tell us how and when you visit and use our Service, to analyze trends, learn about our users, and operate and improve our Service. For example, we use Cookies to tailor the Service by tracking navigation habits, measuring performance, customizing user experiences with the Service and for analytics and fraud prevention. We may also supplement the information we collect from you with information received from third parties, including information collected using Third Party Cookies.

III. The types of Cookies we use

Essential Cookies. Essential Cookies are required for providing you with any features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Service. Disabling these Essential Cookies may make certain features and services unavailable.
Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Service, maintain your preferences over time and recognize you when you return to our Service. These Cookies help us to personalize our content for you and remember your preferences.
Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Service such as by collecting information about the number of visitors to the website, what pages visitors view on our website, how long visitors are viewing pages on the website, mouse clicks, mouse movements, scrolling activity, and text typed into the Service. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Service’s content for those who engage with our advertising.
Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can create advertising and provide you with features and Service content that we believe is relevant to you.

In some cases, we may use Cookies to collect personal information or to collect information that becomes personal information if we combine it with other information. For more information about how we process your personal information, please read our Privacy Policy.

IV. How to control Cookies and other technologies

Browser Controls. You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in multiple ways. You may also be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. You can also delete all Cookies that are already on your device. Although you are not required to accept our Cookies, if you block, reject, or delete them, you may have to manually adjust some preferences every time you visit our website and some of the Service and functionalities may not work. To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit www.allaboutcookies.org or www.ico.org.uk/for-the-public/online/cookies.
Do Not Track. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Not all browsers offer a Do Not Track option and there is currently no industry consensus as to what constitutes a Do Not Track signal. For these reasons, our Service, like many web service site operators, do not support Do Not Track requests at this time. To find out more about Do Not Track, you can visit www.allaboutdnt.com.
Third Party Cookies. In addition to managing cookies through the methods described above, you can also opt out of certain Third Party Cookies. For example, we use Amplitude to help us understand how people use our Services. The reports disclose website trends without identifying individual users. You can opt out of these Cookies without affecting your use of the Service. If you would like to find out more information, please visit www.aboutads.info/choices or www.youronlinechoices.com.

V. Changes to this Cookie Notice

We may need to change this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please revisit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. If you use the Service after any changes to the Cookie Notice have been posted, then your use of the Service is subject to the Cookie Notice in effect at the time.